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Listed below are a number of places that can assist with financial support. Please see your local Student Support Team if you require further assistance.

Scholarships

You may be eligible for scholarships through your Iwi or through other organisations.  You can access Breakout which is a website that holds a large database of scholarships and their details.  Current students can see Student Support or Library for a password to access Breakout.

StudyLink

This site provides information on various study support options such as Student Allowance and Student Loans. This site covers:

Financial assistance

Available while you're studying - from Student Allowances and Student Loans, to Bursary payments and scholarships - and during your breaks. We can also help with extra costs like accommodation, health and childcare costs.

How to apply

The quickest way to apply for your Student Allowance, Student Loan or Bursary payment is online. If you're applying for the Unemployment Benefit Student Hardship or a scholarship you need to complete a paper application.

Forms & brochures

You can download most of our application forms. The easiest way to apply for your Student Allowance, Student Loan or Bursary payment is online.

Legal things

Find out about your rights and responsibilities, and the kinds of changes you need to let us know about to ensure you don't miss out on extra payments or end up with a debt to pay back.

To go to the StudyLink website click here.

StudyLink Contact Centres

Study Link has Contact Centres in many places. For details of your nearest Contact Centre please click here.

Work and Income New Zealand

In most situations, student (students) will access financial support via StudyLink. However, in certain cases, Work and Income may provide assistance for student, provided they meet the requirements for support. The Work and Income website provides information on various financial provisions such as Training Incentive Allowance (TIA), benefits, and family assistance.

www.winz.govt.nz

Citizen's Advice Bureau

Citizens Advice Bureaux can provide information to assist with almost any issue, and if they can't, they'll find someone who can. No problem is too big or too small. Whether you're about to be evicted from your flat, need to find local childcare, or want advice on how to deal with a neighbour, they have trained CAB volunteers to assist you. They'll discuss your options with you and give you contact number for any services or organisations that will be able to help further.

Hardship Loans

Financial hardship refers to the temporary situation where a student is unable to meet basic living costs. When these emergency situations arise, Student Hardship Loans may also be available, once all other sources of help are exhausted.

There are strict eligibility criteria for the loan, and this option is only available in times of immediate need, after all other forms of support have been applied for or tried. Please see your local Student Support Team if you require further assistance.

Budgeting Advice

In certain cases, you may also need budgeting assistance, especially if the main problem is related to poor budgeting.

The New Zealand Federation of Family Budgeting Services

The Federation is dedicated to the development and education of budgeting skills through community courses and free advice from supportive, confidential and culturally aware services. Federation budget services provide advice in most towns and cities in New Zealand from Kaitaia to Invercargill, including Great Barrier and Waiheke Islands. Visit the website to locate a service close to you.

Budgeting Advice – Salvation Army New Zealand

The Salvation Army provides budgeting advice to people who are having trouble managing their finances. Many clients are on low incomes and may need help to learn how to make their dollars stretch as far as possible. This site also discusses employment training, parenting assistance, and pregnancy support.

If you require further budgeting assistance, please see your local Student Support Team.


Note: This page is in development – keep looking for new resources each week. Also, check out the Useful Links page for more resources.

To report a bad link click here

Student Concerns & Complaints

Te Wānanga o Aotearoa takes tauira complaints seriously and is committed to dealing with them fairly, and as quickly as possible. Complaints are handled according to a clearly defined set of procedures.

Find out more in our Tauira Complaints Poster (click here to Tauira Complaints Poster).

Concerns or complaints may initially be made informally or if you prefer, in writing on this TWoA Tauira Complaints Form
(click here to Tauira Complaints Form) to the Regional Academic Manager.