NZ Certificate in Tourism

  • Level 3
  • 36 weeks
  • Fees apply

Programme overview:

Includes: NZ Certificate in Tourism Māori Level 3
 NZ Certificate in Tourism with strands in Visitor Experience, Tourism & Travel

Tourism is an industry full of adventure and exploration and in Aotearoa we offer visitors something they can't find anywhere else in the world - Māori culture. If you like meeting new people and would love to show off the beauty of our country, this programme is for you.

When you study with us, you'll increase your understanding of mātauranga Māori (knowledge) and tikanga (protocols) to enhance visitor experiences. You'll be able to apply local tikanga (regional protocols) and use appropriate expressions of kaitiakitanga (guardianship) around people, places and events.


Are you eligible for fees-free study?

First time tertiary students studying for fee paying programmes at Te Wānanga o Aotearoa will be fees-free from 2018.

We’ve been providing fees-free study for the majority of our programmes for more than 30 years and are committed to tauira success.

To find out whether you are eligible for fees-free study for our fee paying programmes visit the Fees Free Website.


You'll learn about:

  • customer service skills
  • proactively engaging with manuhiri to enhance their visitor experience
  • major New Zealand tourism destinations
  • basic expressions of kaitiakitanga in relation to people, places and events
  • appropriate and basic mihimihi, kōrero, poroporoaki, and karakia during tourism events
  • mātauranga Māori and relevant tikanga that will enhance visitor experiences.

You'll know how to:

  • engage with visitors in a variety of tourism settings
  • apply the skills required to meet the needs of a tourism business
  • operate at a level requiring limited supervision
  • use customer service skills
  • use appropriate mihimihi, kōrero, poroporoaki, and karakia during a Māori tourism event.

Where will this take me?

I want to keep studying

You can progress to a level 4 programme in a range of subjects or continue your tourism journey with another institution.

I want to use my qualification

This programme provides an excellent foundation for employment within the tourism industry.


How you'll study:

  • in class on weekdays
  • noho marae
  • workshops
  • group work and class discussions.

Entry criteria:

You'll need to attend an interview.

Enrol Now

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