NZ Certificate in Tourism

  • Level 3
  • 36 weeks
  • Fees apply

Programme overview:

Leads to: Te Pō̄kaitahi Tāpoi (Kaupae 3) NZ Certificate in Tourism with strands in Visitor Experience, Tourism and Travel


Tourism is an industry full of adventure and exploration, and in Aotearoa we can offer visitors something they can't find anywhere else in the world - Māori culture at its best. If you like meeting new people and would love to show off the beauty of our country, learn about this adventurous industry from a Māori perspective.

When you study with us, you'll increase your understanding of mātauranga Māori (knowledge) and tikanga (protocols) to enhance visitor experiences.

You'll be able to apply local tikanga (regional protocols) and use appropriate expressions of kaitiakitanga (guardianship) around people, places and events.


You'll learn about:

  • customer service skills
  • proactively engaging with manuhiri to enhance their visitor experience
  • major New Zealand tourism destinations
  • basic expressions of kaitiakitanga in relation to people, places and events
  • appropriate and basic mihmihi, kōrero, poroporoaki, and karakia during tourism events
  • mātauranga Māori and relevant tikanga that will enhance visitor experiences

You'll know how to:

  • engage with visitors in a variety of tourism settings
  • apply the skills required to meet the needs of a tourism business
  • operate at a level requiring limited supervision
  • use customer service skills
  • use appropriate mihimihi, kōrero, poroporoaki, and karakia during a Māori tourism event

Where will this take me?

I want to keep studying

You can progress to a Level 4 programme in a range of subjects or continue your tourism journey with another institution.

I want to use my qualification

This programme provides an excellent foundation for employment within the tourism industry.


How you'll study:

  • in class on weekdays
  • noho marae

Entry criteria:

  • you'll need to attend an interview

Enrol Now

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