COVID-19

Our Response

Last updated Wednesday 12 August, 2020


From Wednesday 12 August 2020, Aotearoa will be increasing in COVID-19 Alert Levels to Level 3 in Auckland (Wellsford to Pukekohe) and Level 2 in all other regions.


What does this announcement mean for tauira?

We are taking the following necessary precautions across the country to ensure the safety and well-being of all of our tauira:

  • All face to face classes nationwide for the remainder of this week (until Sunday 16 August) including one-day wānanga and noho are suspended - kaiako will be in touch with more information i.e. if class will continue online
  • Tauira will not be required to come on to any site for the remainder of the week
  • We anticipate we will return to normal teaching and learning as soon as we can
  • We will continue to update you throughout this time with important announcements.

What can we all do to remain safe?

Please ensure you are safe and well at this time, and follow the COVID-19 Alert Levels Summary relevant to your region.


We are here to support you

During these times we understand it can be quite overwhelming and you may need support. If you need additional support please let our Manaaki Tauira (Student Support) Team know.

You can ask a question via our website or phone 0800 355 553 from 8am to 6pm, Monday to Friday.


Staying connected during this time

Everything you need while on your learning journey at Te Wānanga o Aotearoa is on Te Matakā – our student services website. This is available on tauira.twoa.ac.nz.

If you need help signing in, view the Te Matakā login video.

Here you can also access Te Puna Manaaki – our tauira support services. This contains a digital toolbox including the Microsoft Office suite, as well as access to your digital classrooms Akorau or iAkoranga. You'll also find information about our online and door-to-door library service.

If you need help, you can ask a question via our website or phone 0800 355 553 from 8am to 6pm, Monday to Friday.


COVID-19 Hardship Fund

You might be eligible for a COVID-19 Hardship Fund to help support your financial needs. For more information, refer to our Hardship Fund frequently asked questions.


Frequently asked questions

Refer to our frequently asked questions for any questions you may have in relation to our COVID-19 response.


Media releases

Ministry of Education Tertiary Students Bulletin – 11 July 2020

Ministry of Education Tertiary Students Bulletin – 12 June 2020

Ministry of Education Tertiary Students Bulletin – 25 May 2020

Ministry of Education Tertiary Students Bulletin – 14 May 2020

Ministry of Education Tertiary Students Bulletin – 7 May 2020

Ministry of Education Tertiary Students Bulletin – 5 May 2020

Te Rāngai Reo Māori pānui – 20 April 2020

Ministry of Education Tertiary Students Bulletin – 20 April 2020

He Kupu Āki nā Te Rāngai Reo Māori Joint Statement – 15 April 2020

COVID-19: Tertiary student support package – 14 April 2020

Ministry of Education Tertiary Students Bulletin – 6 April 2020

Ministry of Education Tertiary Students Bulletin – 2 April 2020

Contact us

Phone 0800 355 553 from Monday to Friday, 8am to 6pm

Ask a question online

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