Manaaki Tāngata

Certificate in Bicultural Social Services

  • Level 4
  • 38 weeks
  • No fees

Programme overview:

Have you always wanted to help others or participate in community initiatives? This qualification will help you with a career in social services, improving people's lives and changing your community.

Manaaki Tāngata is a great place to start if you're wanting an introductory qualification to help you understand diverse communities and working in whānau-centred social services.

You’ll explore a range of kaupapa (topics) and gain a deeper understanding of the tools and skills you'll need to work within agencies, building on your experiences to help you give back through service to our communities.

When you pass this programme, you'll get this qualification:

  • New Zealand Certificate in Social Services (Māori) Level 4

You'll learn about:

  • developing relationship building skills
  • the roles and obligations of social services in Aotearoa
  • how to strengthen and enhance whānau, hapū, iwi, and community wellbeing
  • bicultural and principled approaches and their application within social services in Aotearoa
  • Te Tiriti o Waitangi
  • how to support whānau in culturally appropriate ways.

Where will this take me?

I want to keep studying

You might be able to enrol in one of our degree programmes. Or, you might want to consider a Level 5 qualification such as the NZ Diploma in Whānau Ora, or the Certificate in Kaupapa Māori (Public Health) with another organisation.

I want to use my qualification

You could find employment as a Māori health advocate, community worker, administrator, Whānau Ora worker, social services worker, caregiver, call centre worker, a kaiāwhina for a government or non-government organisation, access supervisor or an escort for Oranga Tamariki, Ministry of Vulnerable Children.


How you'll study:

This is a full-time programme that consists of 120 credits delivered over 38 weeks. Some of our locations offer different delivery modes. These will be confirmed by your local campus and might include:

Option 1: Contact Day Delivery

In this delivery option you will be required to attend:

  • 3 x 4-hour sessions per week over 34 weeks
  • 1 x noho marae (12 hours)

You'll also need to complete learning activities designed to enhance your learning for approximately 22 hours per week.

Option 2: Noho Delivery

In this delivery option you will be required to attend:

  • 8 x noho marae (25 hours per noho)
  • 36 x 5.5-hour wānanga whaiti - compulsory tutorials
  • 3 x 1-day wānanga (8 hours per wānanga)

You'll also need to complete learning activities designed to enhance your learning for approximately 22 hours per week.


Entry criteria:

To enrol in this programme, a potential student must be:

  • be at least 16 years of age
  • be a New Zealand citizen (or citizen of Australia, Tokelau, Niue, Cook Islands) or permanent resident
  • hold a qualification at Level 3 or above
  • pass a pre-entry literacy test of a Level 3 or above
  • attend an interview.
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