Close up of computer cables between two desks

Taupārongo

IT Support

We're your technical support team

Hands type on a laptop with a projected symbol to represent logging into wifi

Ahokore utukore

Free campus WiFi

Visitors and guests can enjoy free WiFi by connecting to the 'WiFi Guest' network at any Te Wānanga o Aotearoa campus. Select ‘TWoA Guest Portal’ from the WiFi list.

  • You will be redirected to a web portal to accept a disclaimer before accessing the internet

  • No password is required to connect to ‘TWoA Guest Portal’

  • WiFi access lasts for 30 days, after which time you will need to reconnect.

A Tauira Success student support service operator at his office desk

Tautoko ā-Hangarau

Technical support

We help with logins, Outlook email, access to your digital classrooms (Akorau and iAkoranga), WiFi on campus, printing, and learning devices.

  • Search help: Explore the IT Knowledge Base

  • 0800 808 789 (Monday to Friday, 9am to 5pm)

  • Log a request: Use our online service desk

  • Email: tauparongo@twoa.ac.nz

Tip: If you’re locked out of your account, try resetting your password first. Most login issues are fixed with a reset.

Two people sit at a computer and discuss what's on the computer screen

Tikanga matihiko

Being safe online

Digital tikanga helps keep everyone safe, respected, and confident online. When we look after our accounts, devices, and each other, we create a learning space where everyone can focus and belong.

  • Protect your login. Don’t share passwords.

  • Keep your device updated and use a screen lock.

  • Be kind. No bullying, discrimination, or harassment.

  • Ask before recording others in class or online.

  • Follow kaiako guidance for online learning spaces.

Hangarau ako

Learning devices (laptops, tablets, mobiles)