Ngā here | Whakauru
Terms and Conditions | Enrolment
Last updated: January 2026
All students must receive and agree to the following information.
Proof of identity
To qualify as a domestic student and to be entitled to the government tuition subsidy, you must be a citizen of New Zealand (including students from the Cook Islands, Tokelau or Niue), or you must prove that you are a permanent resident of New Zealand, or a citizen or permanent resident of Australia residing in New Zealand for the required period. Certain other categories of learners may also qualify as domestic students under the Education (Domestic Student: Tertiary Education and Vocational Education and Training) Notice 2025. These include, but are not limited to, recognised refugees and protected persons, international PhD students, and individuals on specific work or diplomatic visas.
For more information, visit www.tec.govt.nz.
Acceptable ID documents
To enrol as a domestic student, you must provide one of the following documents, either an original or certified copy, as evidence of citizenship or permanent residency:
Birth Certificate with place of birth in New Zealand, Cook Islands, Tokelau or Niue
New Zealand or Australian passport
An active and verified NSI (National Student Index) Number
Statement of Whakapapa including date of birth signed by a Kaumātua (for Māori learners aged 60 or over)
Certificate of Citizenship
Overseas passport with resident visa
Ministry of Education exemption for learners under 16 years of age
If you have supplied an active and verified NSI number, you are considered the legitimate owner of the claimed identity.
Your name, date of birth and residency as written on the enrolment form will be included in the National Student Index and used in an authorised information matching programme with the NZ Birth Register.
For further information visit www.nsi.govt.nz.
Certified copies of documents
You can bring original identification documents to one of our sites to be certified, or you can send us certified copies with your completed enrolment form. A certified copy is a photocopy of your original document, signed as being a true and accurate copy by a Justice of the Peace, a solicitor, a court registrar, or authorised TWoA staff. Documents verified by authorised TWoA staff cannot be used for other purposes and are only for TWoA’s admission process.
We accept certified copies of identification documents if you are enrolling online.
Learners under 18 years of age
If you are under 18 years old and wish to enrol in one of our fee-paying programmes, you must provide a fully signed parental or legal guardian consent form. By completing the form and providing those details to us, you consent to TWoA using that person’s details to contact you when TWoA is unable to contact you directly.
Please note: Learners under the age of 16 must obtain an Early Leaving Exemption from the Ministry of Education before enrolling. For more information, visit www.education.govt.nz.
Next of kin / Emergency contact details
By completing the name and number for your next of kin or alternative contact, you consent to TWoA contacting that person in the event of an emergency and/or when TWoA is unable to contact you directly. This supports our duty of care under the Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021.
Disability services
By completing information relating to any disabilities, you consent to our Tauira Disability Services team contacting you to provide assistance and discuss your needs and the support we can offer.
Alternatively, if you would like to directly request this service, please contact the Tauira Services Centre before you start your studies to arrange an appointment to discuss your needs and to confirm that the support you require is available. Please bring your medical verification regarding your long-term injury, illness, or disability to your appointment.
TWoA is committed to providing reasonable accommodations in accordance with the Education and Training Act 2020 and the Human Rights Act 1993. We aim to create inclusive and accessible learning environments for all learners.
Services offered include:
Advice and assistance
Reader/writers
Provision for Support Workers
New Zealand Sign Language (NZSL) interpreters
Assistance for students who are blind or have low vision
Referrals to appropriate service providers
View our disability services for more information.
Eligibility for student loans and allowances
TWoA takes no responsibility for your entitlements with StudyLink. You are responsible for checking your eligibility for Loans & Allowances through StudyLink directly before you enrol.
For more information visit www.studylink.govt.nz.
Fees
If course fees apply, they are available on www.twoa.ac.nz or from Student Registry. By completing and signing this enrolment form, you agree to pay all fees within the required timeframes in accordance with our Fee Policy. If you fail to pay as required, you will be responsible for any charges associated with debt recovery.
TWoA reserves the right to withhold acceptance of your enrolment for failure to pay fees. We may also withhold a refund for a withdrawal if it occurs after the published withdrawal deadlines, in accordance with our Withdrawal and Refund Policy.
You can view our policies on fees, withdrawals and refunds online or contact Student Registry for more information.
Academic records
Academic records and certificates will be issued to you once all fees have been paid in full and/or outstanding books or materials have been returned.
TWoA may verify your academic records for legitimate purposes such as confirming eligibility for enrolment. Any use of your academic achievements or records for marketing or publicity purposes will only occur with your explicit consent.
Government fees free eligibility
It is your responsibility to determine whether you are eligible for the government’s Fees Free initiative.
From 1 January 2025, the Fees Free scheme applies to the final year of study or work-based learning for first-time tertiary learners. Once we receive confirmation that you meet the criteria, we will process your enrolment accordingly. You must ensure you have read and understood the terms for Fees Free before completing and submitting this enrolment form.
To find out if you are eligible for Fees Free study, please go to www.feesfree.govt.nz.
Refunds
To be eligible for a refund, you must withdraw before the cut-off date for early withdrawal. You can then receive a refund but will not have academic results entered. For more information, view our policies on refunds online.
Withdrawals
If you withdraw from a programme after the cut-off date, you will not receive a refund and are liable for outstanding fees. Your results will be entered on your academic record and NZQA units recorded.
The following are the cut-off dates and deadlines for the processing of early withdrawals:
36–40 weeks: 20 working days after the start date
18–20 weeks (except noho): 10 working days after the start date
18 or 24 weeks (noho based): 15 working days after the start date
52 weeks Home-based Learning programmes: 26 working days after the start date
36 weeks Home-based Learning programmes: 18 working days after the start date
For more information on withdrawals from a programme, please refer to our Educational Regulations Tikanga Ako Policy.
Regulations
If you are accepted into a programme of study with TWoA, you will be subject to all applicable Tauira policies and procedures.
Copies of these can be obtained from the TWoA regulations website page or upon request.
By completing and submitting this enrolment form, you agree to make yourself familiar with and abide by the Tauira policies and procedures.
You also agree to comply with the TWoA Expectations of Behaviour set out in the TWoA Educational Regulations Tikanga Ako Policy as well as the TWoA Ngā Uara (values).
Inconsistent behaviour may result in TWoA refusing to permit entry into, suspending, or cancelling your enrolment in a programme of study, in accordance with our published disciplinary procedures.
Digital systems
By completing and submitting this enrolment form, you agree to comply with the delivery and use of our Learning Management Systems; the terms of use on those platforms; to comply with our Digital Tikanga; and to follow kaiako instructions in order to create a safe online digital environment.
You agree to respect the privacy of other students in class and on digital learning platforms. This includes not recording or sharing class sessions or student information without permission.
You also agree to enter into any agreements or complete all forms relating to any devices or equipment loaned to you for use during your enrolment. These devices remain the property of TWoA and must be returned in accordance with the terms and conditions of the loan.
View our policies online for more information.
Safety check and Police vetting
You agree and accept that TWoA may require you (if applicable to your programme entry requirements) to consent to all steps of a Safety Check in alignment with the Children’s (Requirements for Safety Checks of Children’s Workers) Regulations 2015.
For certain programmes, this is a mandatory requirement under the Children’s Act 2014. You will be required to disclose any new convictions or pending charges for any offences against the law that occur during your enrolment and at the time of enrolment.
You agree and accept that as part of a Safety Check, and on an annual basis, TWoA may require you to participate in a Police Vet to verify if you have ever been convicted of, or have a pending conviction for, any offence against the law (if applicable to your programme entry requirements). Specified criminal convictions may preclude a student from being able to successfully complete the programme. Consequently, TWoA reserves the right to decline or discontinue your enrolment in accordance with legal and programme requirements.
Smoke-free and Vape-free environment
TWoA is committed to providing a safe and healthy work and learning environment and has a Smoke-free and Vape-free policy. Smoking and vaping are not permitted on TWoA premises, unless there is a designated area.
Privacy information
By completing and submitting this enrolment form, you accept the terms and conditions of how TWoA uses, stores and releases your personal information in accordance with our privacy statement.
We will use your personal information only for purposes related to your studies and support, and as required by law. You have the right to access and correct your personal information at any time.
Tauira support services
By completing and submitting this enrolment form, you accept the terms and conditions of enrolment regarding how TWoA uses your information for the purpose of providing a targeted learning experience to suit your needs, including creating a personalised support plan and providing other student support services tailored to the information you provide.
In addition to our privacy statement, we may also use your information to contact you for other third-party support services such as counselling, IT and digital equipment support, and other wellbeing-related services. These providers are bound by confidentiality obligations. If you do not provide the personal information as and when requested, TWoA may be unable to enrol you or deliver certain services to you.
Electronic messages
By completing and submitting this Application for Enrolment form, you agree to receive electronic messages from TWoA, including surveys, marketing materials, and information about third-party goods and services. You may unsubscribe from these messages at any time using the unsubscribe link provided in each message.
Contact us
If you have any questions about these Terms, please contact us.