Tauāki tūmataiti

Te Wānanga o Aotearoa (TWoA) is committed to protecting your privacy. This Privacy Statement explains how we collect, use, disclose, store, and protect your personal information when you use our website, submit enquiries, enrol with us, or access our online services. It has been prepared in accordance with the Privacy Act 2020 and its Information Privacy Principles (IPPs). 

We may collect the following information when you visit our website or interact with our services:

• Information you provide directly (e.g., enquiry forms, enrolment information, applications, subscriptions).

• Contact details (name, email address, phone number).

• Information relating to your studies or areas of interest.

• Technical information such as:

  • IP address

  • Browser type and device information

  • Pages visited and interactions with the website

  • Cookies and analytics data

• We only collect information that is necessary for our functions as an education provider.

We collect information: 

• Directly from you when you complete forms, submit enquiries, register for services, or interact with our site. 

• Automatically through cookies, analytics tools, and website technologies. 

• From third parties, where permitted by law (e.g., TEC, NZQA, StudyLink, or other agencies relevant to your enrolment). 

We use your information to:

• Provide and improve our services to tauira and prospective tauira.

• Respond to enquiries.

• Process enrolments and applications.

• Communicate important updates or information.

• Meet our reporting and regulatory obligations.

• Improve website performance and user experience.

• Conduct research and analysis (using anonymised or aggregated data where possible).

• We will not use your personal information for purposes unrelated to these functions unless authorised or required by law.

Our website uses cookies and third‑party analytics tools (such as Google Analytics) to understand web traffic and improve user experience.

Cookies allow us to:

• Track website usage and performance.

• Remember your preferences.

• Analyse trends and improve content.

• You can disable cookies in your browser, but some website features may not function correctly.

We may share information with:

• Government agencies and regulators where required (e.g., TEC, NZQA, Ministry of Education, StudyLink).

• Service providers who support our website, IT systems, communications, or analytics.

• Organisations or partners involved in delivering educational services.

• We do not sell personal information. We only share information where:

  • It is necessary for delivering services to you,

  • You have authorised the disclosure, or

  • It is required or permitted by law.

We store personal information securely in accordance with the Privacy Act 2020. We use a combination of technical, physical, and organisational controls to protect data against:

• Loss

• Unauthorised access

• Misuse

• Disclosure or alteration

• Where information is stored or processed by third-party providers, we ensure appropriate privacy and security safeguards.

You have the right to:

• Request access to the personal information we hold about you.

• Request correction of that information if you believe it is inaccurate.

• To make a request, contact our Privacy Officer at: privacy@twoa.ac.nz.

• We may require proof of identity before releasing information.

We retain personal information only for as long as it is required for the purposes for which it was collected, or as required by law (including the Public Records Act 2005).

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy statements. 

We may update this Privacy Statement from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website. 

If you have any questions about these Terms, please contact us.