Social Media Terms of Use

These terms outline the guidelines and procedures for moderating content on Te Wānanga o Aotearoa social media platforms. The goal is to maintain an inclusive, respectful, and engaging digital space that honours the mana of storytellers and reflects our commitment to manaakitanga.

We view all digital platforms as an online whare – a welcoming space where everyone is offered a seat for kōrero. This philosophy underpins our approach to social media moderation and is guided by the value of manaakitanga, ensuring respectful interaction and safeguarding the mana and tapu of everyone under our digital roof.

These terms apply to all Te Wānanga o Aotearoa social media platforms, including but not limited to Facebook, Instagram, LinkedIn, YouTube and TikTok.

We encourage open and constructive discussions, but never at the expense of someone’s mana or dignity. To ensure a positive environment, we ask that all users adhere to the following guidelines:

• Manaakitanga: Treat all users with respect and manaakitanga. Personal attacks, harassment, or hate speech will not be tolerated.

• Relevance: Ensure that comments and posts are relevant to the topic being discussed.

• No Spam: Unsolicited promotions, advertisements, or repetitive posts will be removed.

• Privacy: Do not share personal information about others without their consent.

Our moderation team will monitor posts and comments regularly. We reserve the right to delete or hide posts and comments that violate our community guidelines and/or contain:

• Inflammatory or hate speech including racism, sexism and religious bigotry

• Spam, bot posts and the advertising of anything illegal

• Private contact details of people who haven’t given you permission to share them

• Abusive or violent language

• Threats to other people

• Nuisance or repetitious postings

• Factually incorrect or deliberately misleading information – this includes misinformation that we know to be untrue and that might scare people or cause worry

We endeavour to protect our Te Wānanga o Aotearoa community. We reserve the right to:

• Block and mute any members who go against our community guidelines

• Respond to user inquiries and concerns in a timely manner

• Use discretion to assess whether content is appropriate

Users can report violations of these terms by messaging our platforms directly or emailing comms@twoa.ac.nz. We take all reports seriously and will investigate them promptly.

Violations of these terms may result in:

• Removal of offending content

• A warning to the user

• Blocking the offending user and therefore ability to further interact with Te Wānanga o Aotearoa content

Users who believe their content has been removed, or their account has been blocked unjustly can appeal the decision by contacting comms@twoa.ac.nz.

We may update these terms from time to time. Any changes will be published on our website.

If you have any questions about these Terms, please contact us.