Manaaki Tāngata

Certificate in Bicultural Social Services

  • Level 4
  • 36 weeks
  • No fees

Programme overview:

Qualification: Te Pou Tautoko i te Ora (Level 4) - New Zealand Certificate in Social Services (Level 4)

Have you always wanted to help others or participate in community initiatives? This qualification will help you with a career in social services, improving people's lives and changing your community.

Manaaki Tāngata is a great place to start if you're wanting an introductory qualification to help you understand diverse communities and working in whānau-centred social services.

You’ll explore a range of kaupapa (topics) and gain a deeper understanding of the tools and skills you'll need to work within agencies, building on your experiences to help you give back through service to our communities.

Tauira enrolled in this programme are encouraged to bring their own digital device to download resources to support their studies.

You'll learn about:

  • developing relationship building skills
  • the roles and obligations of social services in Aotearoa
  • how to strengthen and enhance whānau, hapū, iwi, and community wellbeing
  • bicultural and principled approaches and their application within social services in Aotearoa
  • Te Tiriti o Waitangi
  • how to support whānau in culturally appropriate ways.

You'll know how to:

  • deliver effective communication skills applicable to a diverse range of stakeholders
  • integrate te reo and tikanga when engaging with Māori
  • apply cultural practices to support whānau, hapū, iwi and the community
  • be socially and personally responsible to colleagues, people and other cultures.

Where will this take me?

I want to keep studying

Subject to entry criteria, you could consider enrolling in one of our degree programmes. Or, you'll be ready to continue to a Level 5 qualification such as the Diploma in Whānau Ora, Te Pou Tautoko i te Ora or the Certificate in Kaupapa Māori (Public Health) with another organisation.

I want to use my qualification

You could find employment as a Māori health advocate, community worker, administrator, Whānau Ora worker, social services worker, caregiver, call centre worker, a kaiāwhina for a government or non-government organisation, access supervisor or an escort for Oranga Tamariki, Ministry of Vulnerable Children.

Entry criteria:

You'll need to:

  • attend an interview
  • have previously studied at level 3 or above
  • pass a pre-entry literacy test at level 3.
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