Manaaki Tāngata

Certificate in Bicultural Social Services

  • Level 4
  • 36 weeks
  • No fees

Programme overview:

Leads to: Te Pou Tautoko i te Ora (Level 4)
New Zealand Certificate in Social Services (Level 4)

Have you always wanted to help others? Have you wanted to actively participate in community initiatives? This qualification will help you with a career in social services where you are a part of improving people's lives and changing your community.

Manaaki Tāngata will teach you about biculturalism and applied practice principles that will give you the cultural grounding, awareness and tools to make a difference.

You'll also study what makes relationships positive and safe, and how to apply Te Tiriti o Waitangi in your life.

Learn how to take your life experiences and use them to transform the lives of others in your community.


You'll learn about:

  • developing relationship building skills
  • the roles and obligations of social services in Aotearoa
  • how kaitiakitanga can improve services for Māori and non-Māori
  • Te Tiriti o Waitangi
  • how to support whānau in culturally appropriate ways
  • tension and conflict resolution

You'll know how to:

  • deliver effective communication
  • assess practice management tools, processes and resources
  • integrate te reo and tikanga when engaging with Māori
  • apply cultural practices to support whānau, hapū, iwi and the community
  • be socially and personally responsible to colleagues, people and other cultures

Where will this take me?

I want to keep studying

You'll be ready to enrol in any of our diploma or degree programmes.

I want to use my qualification

You could use your qualification to find employment as a community worker in the social service sector.


How you'll study:

  • in class on weekdays, weeknights or noho marae
  • attend a 1-day wānanga and wānanga whaiti (compulsory tutorials)

Entry criteria:

  • attend an interview
  • have relevant experience, or
  • have previously completed studies at level 3 or above

Enrol Now

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